Wei-Lun Chang, Ph.D (Management Information Systems)

Professor of Department of Business Administration

College of Business and Management, Tamkang University, Taiwan

Email: wlchang@mail.tku.edu.tw

NO 151, Ying-chuan Road, Tamsui District, New Taipei City, Taiwan

Education


  • Ph.D, 2007 Management Information Systems, National Chengchi University, Taiwan.

  • MBA, 2000 Information Management, Fujen University, Taiwan.

  • BS, 1998 Computer Science and Information Engineering, Tamkang University, Taiwan.

Book Chapters


  1. Wei-Lun Chang, "Discovering the Voice from Travelers: A Sentiment Analysis for Online Reviews," Lecture Notes in Business Information Processing (LNBIP), 258, pp.15-26, 2016. (EI)

  2. Wei-Lun Chang and Yu-Xin Wu, "A Framework for CRM E-Services: From Customer Value Perspective," Lectures Notes in Business Information Processing (LNBIP), 52, pp. 235-242, 2011. (EI)

  3. Wei-Lun Chang, "A SOA-Based Framework for Internet-Enabled CRM," Encyclopedia of E-Business Development and Management, Advances in E-Business Research Series (AEBR) Book Series, IGI Press, 2010.

Refereed Journal Publications


  1. Li-Ming Chen and Wei-Lun Chang, "Under what conditions can an application service firm with in-house computing benefit from cloudbursting?", European Journal of Operational Research, forthcoming, 2019. (SCI) (2017 Impact Factor: 3.428, 5-Year Impact Factor: 3.960, OPERATIONS RESEARCH, MANAGEMENT SCIENCE: 12/84)
  2. Wei-Lun Chang, "The Impact of Emotion: A Blended Model to Estimate Influence on Social Media", Information Systems Frontiers, forthcoming, 2019. (SCI) (2017 Impact Factor: 3.232, 5-Year Impact Factor: 2.563, COMPUTER SCIENCE, THEORY & METHODS: 11/103)
  3. Wei-Lun Chang and Yi-Pei Chen, "Way too Sentimental? A Credible Model for Online Reviews", Information Systems Frontiers, forthcoming, 2019. (SCI) (2017 Impact Factor: 3.232, 5-Year Impact Factor: 2.563, COMPUTER SCIENCE, THEORY & METHODS: 11/103)
  4. Wei-Lun Chang, "Does Beauty Matter? Exploring the Relationship Between Self-Consciousness and Physical Attractiveness," Kybernetes: The international journal of cybernetics, systems and management sciences, 48(3), pp.362-384, 2019. (SCI) (2017 Impact Factor: 0.980, 5-Year Impact Factor: 0.799, COMPUTER SCIENCE, CYBERNETICS: 16/22)
  5. Wei-Lun Chang and Jia-Yin Wang, "Mine is Yours? Using Sentiment Analysis to Explore the Degree of Risk in Sharing Economy", Electronic Commerce Research and Applications, 28, pp. 141-158, 2018. (SCI) (2017 Impact Factor: 2.582, 5-Year Impact Factor: 3.707, COMPUTER SCIENCE, INFORMATION SYSTEMS: 49/148)
  6. Osmud Rahman, Benjamin C.M. Fung, Zhimin Chen, Wei-Lun Chang, and Xiang Gao, "A study of apparel consumer behaviour in China and Taiwan", International Journal of Fashion Design, Technology and Education, 11(1), pp. 22-33, 2018.
  7. Wei-Lun Chang and Chiao-Jung Chang, "Hedonic Experience of Customer Re-Patronizing Intention: A System Dynamics Viewpoint," Kybernetes: The international journal of cybernetics, systems and management sciences, 46(1), pp.1674-1691, 2017. (SCI) (2016 Impact Factor: 0.811, 5-Year Impact Factor: 0.664, COMPUTER SCIENCE, CYBERNETICS: 18/22)
  8. Wei-Lun Chang and Chien-Fang Jung, "A Hybrid Approach for Personalized Service Staff Recommendation", Information Systems Frontiers, 19(1), pp. 149-163, 2017.  (SCI) (2016 Impact Factor: 2.521, 5-Year Impact Factor: 2.205, COMPUTER SCIENCE, THEORY & METHODS: 20/104)
  9. Wei-Lun Chang and Chia-Ling Chiu, "Coopetition Under Alliance? Applying Awareness-Motivation-Capability Competitive Dynamics Perspective", Journal of Business Economics and Management, 17(5), pp.701-716, 2016. (SSCI) (2015 Impact Factor: 0.618, 5-Year Impact Factor: 0.862, ECONOMICS: 222/344)
  10. Ya-Ling Wu, Eldon Y. Li, and Wei-Lun Chang, "Nurturing User Creative Performance in Social Media Networks: An Integration of Habit of Use with Social Capital and Information Exchange Theories," Internet Research, 26(4), pp. 869-900, 2016. (SSCI) (2015 Impact Factor: 3.017, 5-Year Impact Factor: 3.142, TELECOMMUNICATIONS: 5/82)
  11. Wei-Lun Chang and Ling-Yao Huang, "Measuring Service Experience: A Utility-Based Heuristic Model," Service Business, 10(1), pp. 1-30, 2016. (SSCI) (2015 Impact Factor: 0.985, 5-Year Impact Factor: 1.088, MANAGEMENT: 127/192)
  12. Wei-Lun Chang, "A Two-Step Model for Self-Organized Social Network Pre-Construction," Telematics and Informatics, Vol. 33, Iss. 1, pp. 165-175, 2016.  (SSCI) (2015 Impact Factor: 2.261, INFORMATION SCIENCE & LIBRARY SCIENCE: 14/86)
  13. Wei-Lun Chang, Hui-Chi Chang, Osmud Rahman, and Carol Hsu, "Service brand and customer attire: A genetic algorithm approach," International Journal of Fashion Design, Technology and Education, 8(3), pp.194-205, 2015.
  14. Wei-Lun Chang, Arleen N. Diaz, and Patrick C. K. Hung, "Estimating Trust Vale: A Social Network Perspective," Information Systems Frontiers, 17(6), pp. 1381-1400, 2015. (SCI) (2014 Impact Factor: 1.077, 5-Year Impact Factor: 1.184, COMPUTER SCIENCE, THEORY & METHODS: 40/102)
  15. Te-Min Chang, Wen-Feng Hsiao, and Wei-Lun Chang, "An Ordinal Regression Model with SVD Hebbian Learning for Collaborative Recommendation," Journal of Information Science and Engineering, Vol. 30, No. 2, pp. 387-401, 2014. (SCI) (2013 Impact Factor: 0.333, 5-Year Impact Factor: 0.387, COMPUTER SCIENCE, INFORMATION SYSTEMS: 128/135)
  16. Wei-Lun Chang, "Beauty and Happiness: The Payoff of Good-Looking," International Journal of Human Resource Studies, Vol. 3, No. 4, pp. 177-193, 2013.
  17. Wei-Lun Chang and Wei-Yen Chen, "Olfaction Tells Everything: The Exclusive Scent of Corporate Brands," Journal of Management (管理學報), Vol. 30, No. 4, pp. 363-384, 2013. (TSSCI, 管理學門A級期刊)
  18. Wei-Lun Chang, Hui-Chi Chang, and Te-Min Chang, "A System Dynamic Approach to E-Service Recovery and E-Trust," Journal of Information Management (資訊管理學報), 20 (2), pp. 193-217, 2013. (TSSCI, 管理學門A級期刊)
  19. Wei-Lun Chang and Agus Marwi Jaya Pelawi, "Service Idealism: The Sense Perception of Personality," Cybernetics and Systems: An International Journal, 43, pp.669-686, 2012. (SCI) (2012 Impact Factor: 0.973, 5-Year Impact Factor: 0.814, COMPUTER SCIENCE, CYBERNETICS: 14/21)
  20. Wei-Lun Chang and Sian-Ting Lin, "A Study of Similarity of Individual Personality in Groups," Journal of Library and Information Science Research (圖書資訊學研究), Vol. 6, No. 2, pp. 83-113, 2012. (TSSCI, 教育學門A級期刊)  (in Chinese)
  21. Wei-Lun Chang and Sung-Shun Weng, “Revisiting Customer Value by Forecasting E-Service Usages,” Journal of Computer Information Systems (JCIS), Vol. 52, Iss. 3, pp, 41-49, 2012. (SCI)  (2012 Impact Factor: 0.495, 5-Year Impact Factor: 0.767, COMPUTER SCIENCE, INFORMATION SYSTEMS: 101/132)
  22. Wei-Lun Chang and Kuan-Chi Chang, "Estimating the Value of Corporate Co-Branding Synergies," Kybernetes: the international journal of systems & cybernetics, Vol. 41, Iss: 1/2, pp.239-253, 2012. (SCI)  (2012 Impact Factor: 0.318, 5-Year Impact Factor: 0.370, COMPUTER SCIENCE, CYBERNETICS: 20/21)
  23. Wei-Lun Chang and Yi-Ping Lo, "A Social Network Based Group Decision Support System," International Journal of Mobile Communications, 10(1), pp. 41-64, 2012. (SSCI) [Learn more about iDecision System] (COMMUNICATION: 25/67)
  24. Wei-Lun Chang, "iValue: A Knowledge-based System for Estimating Customer Prospect Value," Knowledge-Based Systems, 24(8), pp. 1181-1186, 2011. (SCI) (2012 Impact Factor: 4.104, 5-Year Impact Factor: 4.104, COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE: 6/115)
  25. Wei-Lun Chang, "A CBR-Based Delphi Model for Quality Group Decisions," Cybernetics and Systems: An International Journal, 42 (6), pp. 402-414, 2011. (SCI)  (2012 Impact Factor: 0.973, 5-Year Impact Factor: 0.695, COMPUTER SCIENCE, CYBERNETICS: 14/21)
  26. Wei-Lun Chang, "A Mixed-Initiative Model for Quality-Based E-Services Pricing," Total Quality Management and Business Excellence, Vol. 22, Issue. 9, pp. 975-991, 2011. (SSCI) (2012 Impact Factor: 0.894, 5-Year Impact Factor: 0.905, MANAGEMENT: 111/174)
  27. Wei-Lun Chang and Yu-Ting Hong, "A Mixture Model to Estimate Customer Value for E-Services," Kybernetes: the international journal of systems & cybernetics, 40 (1/2), pp. 182-199, 2011. (SCI)  (2012 Impact Factor: 0.318, 5-Year Impact Factor: 0.310, COMPUTER SCIENCE, CYBERNETICS: 19/20)
  28. Yueh-Hua Lee and Wei-Lun Chang, "The Effect of Interpersonal Relationships on Brand Community," International Journal of Digital Content Technology and its Applications, 5(7), pp. 297-305, 2011. (EI)
  29. Wei-Lun Chang and Chia-Yun Ho, "A Quality-Based Pricing Model for Internet-Enabled Services," Journal of Convergence Information Technology, Vol. 6, No. 10, pp. 271-376, 2011. (EI)
  30. Wei-Lun Chang, Soe-Tsyr Yuan, and Carol W. Hsu, "Creating the Experience Economy in E-Commerce," Communications of the ACM (CACM), Vol. 53, No. 7, pp. 122-127, 2010. (SCI)  (2012 Impact Factor: 2.511, 5-Year Impact Factor: 2.564, COMPUTER SCIENCE, SOFTWARE ENGINEERING: 9/104)
  31. Wei-Lun Chang, "An Agent-Based System for Collaborative Informal Learning in a Pervasive Environment," International Journal of Mobile Communications, Vol. 8, No. 2, pp. 187-209, 2010. (SSCI)  (COMMUNICATION: 25/67)
  32. Wei-Lun Chang and Hsieh-Liang Lin, "The Impact of Color Traits on Corporate Branding," African Journal of Business Management, 4 (15), pp. 3344 - 3355, 2010. (SSCI)  (5-Year Impact Factor: 1.105, MANAGEMENT: 58/112)

  33. Wei-Lun Chang, Soe-Tsyr Yuan, and Eldon Y. Li, “iCare Home Portal: An Extended Model of Quality Aging e-Services,” Communications of the ACM (CACM), Vo. 52, No. 11, pp. 118-124, 2009. (SCI) (2012 Impact Factor: 2.511, 5-Year Impact Factor: 2.564, COMPUTER SCIENCE, SOFTWARE ENGINEERING: 9/104)
  34. Wei-Lun Chang, "Using Multi-criteria Decision Aid to Rank and Select Co-branding Partners: From a Brand Personality Perspective," Kybernetes: the international journal of systems & cybernetics, No. 38, Vol. 6, pp. 950-965, 2009. (SCI)  (2012 Impact Factor: 0.318, 5-Year Impact Factor: 0.310, COMPUTER SCIENCE, CYBERNETICS: 19/20)
  35. Wei-Lun Chang and Soe-Tsyr Yuan, “A Markov-Based Collaborative Pricing System for Information Goods Bundling,” Expert Systems with Applications (ESWA), Vol. 36, Issue 2, pp. 1660-1674, 2009. (SCI) (5-Year Impact Factor: 2.455, OPERATIONS RESEARCH & MANAGEMENT SCIENCE: 5/77)
  36. Wei-Lun Chang and Soe-Tsyr Yuan, A Synthesized Model of Markov Chain and ERG Theory for Behavior Forecast in Collaborative Prototyping,Journal of Information Technology Theory and Applications (JITTA), 9(2), pp. 45-63, 2008. (ABI/INFORM) (A journal)
  37. Wei-Lun Chang, "OnCob: An Ontology-based Knowledge System for Supporting Position and Classification of Co-branding Strategy," Knowledge-Based Systems, 21(6), pp. 498-506, 2008. (SCI) (5-Year Impact Factor:1.967, COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE: 15/111)
  38. Wei-Lun Chang and Soe-Tsyr Yuan, Collaborative Pricing Model for Bundling Information Goods,” Journal of Information Science (JIS), 34(5), pp.1-16, 2008. (SSCI) (Lead Article) (5-Year Impact Factor:1.686,  INFORMATION SCIENCE & LIBRARY SCIENCE: 24/83)
  39. Wei-Lun Chang, "A Value-based Pricing System for Strategic Co-branding Goods," Kybernetes: the international journal of systems & cybernetics, Vol. 37, No. 7, pp. 978-996, 2008. (SCI) (5-Year Impact Factor: 0.310, COMPUTER SCIENCE, CYBERNETICS: 19/20)
  40. Soe-Tsyr Yuan, Shih-Hsiang Wang, and  Wei-Lun Chang, "Quality Aging in Place with Substitution-Based Case Adaptation CBR", Journal of Information Management (資訊管理學報), Vol. 15, No. 2, pp. 1-25, 2008. (TSSCI, 管理學門A級期刊) (in Chinese)
  41. Wei-Lun Chang and Soe-Tsyr Yuan, A Recommendation-Based Pricing System for Information Goods Versioning,” Journal of Computers (JCS), Vol. 2, No. 9, pp. 67-76, 2007. (EI)
  42. Wei-Lun Chang and Soe-Tsyr Yuan, iPrice: A Collaborative Pricing System for e-Service Bundle Delivery,International Journal of Electronic Business (IJEB), Vol.5 No. 6, pp. 623-642, 2007. (ABI/INFORM)
  43. Wei-Lun Chang and Soe-Tsyr Yuan, “An Overview of Information Goods Pricing,International Journal of Electronic Business (IJEB), Vol. 5, No. 3, pp. 294-314, 2007. (ABI/INFORM)
  44. Heng-Li Yang and Wei-Lun Chang, "Market entry decision support for evaluating external environments," International Journal of Internet and Enterprise Management (IJIEM), Vol.3, No.4, pp.406-428, 2005. (ABI/INFORM)
  45. Soe-Tsyr Yuan and Wei-Lun Chang,Mixed-Initiative Synthesized Learning Approach for Web-Based CRM,” Expert Systems with Applications (ESWA), Vol. 20(2), pp.187-200, 2001. (SCI) (5-Year Impact Factor: 2.455, OPERATIONS RESEARCH & MANAGEMENT SCIENCE: 5/77)

Research Grants


  1. National Science Council of Taiwan, "The Power of Social Media: Sentiment, Influence, and Transition," NSC 105-2410-H-032 -050 -MY3, 2016-2019.
  2. National Science Council of Taiwan, "Service Mining: Branding, Optimism, and Alliance," NSC 102-2410-H-032 -076 -MY3, 2013-2016.
  3. National Science Council of Taiwan, "Applying Mental Account and Justice Theory for Service Recovery: A System Dynamics Perspective," 104-2815-C-032-020-H, 2015-2016. (Undergraduate)
  4. National Science Council of Taiwan, "Applying Artificial Intelligence Methods to Construct a Pre-Caution System of Drop out of College," 101-2815-C-032-008-H, 2012-2013. (Undergraduate)
  5. National Science Council of Taiwan, "A Social Network Based CBR Approach for Quality Group Decisions," NSC 100-2628-H-032 -001 -MY2, 2011-2013.
  6. National Science Council of Taiwan, "A Synthesized Model to Estimate Customer Value for E-Services," NSC 99-2410-H-032-046, 2010-2011.
  7. National Science Council of Taiwan, "A Roadmap of SOA-Based Framework for Internet-Enabled CRM," NSC 98-2410-H-032-011, 2009-2010.
  8. National Science Council of Taiwan, ”Using Multi-attribute Utility Theory to Rank and Select Co-branding Partners," NSC 97-2410-H-032-033-, 2008-2009.
  9. National Science Council of Taiwan, ”A Study of Co-relational Personalities of the Social Network in Organization," NSC 97-2815-C-032-016, 2008-2009. (Undergraduate)
  10. SSRC of NCCU in Taiwan (Sponsored by Wen Foundation), "Delphi-based Group Decision Making for Exhibition Service Recommendation," 2008/4 - 2009/3.
  11. National Science Council of Taiwan, A Typology of Co-branding Strategy: Position and Classification,” NSC 96-2416-H-032-018-, 2007-2008.

Books


  1. Service Mining: Framework and Application, Business Expert Press, January, 2014.

  2. Electronic Commerce and Internet Marketing, (in Chinese), April, 2012.

  3. Management (Author: Dessler, G. and Philli J.), Translator for Chapter 4 &5, 1/7/2009.

  4. Customer Relationship Management - Theory and Practice (3rd Edition) (in Chinese), 18/12/2009.

  5. Information Technology for Management 6th Edition (Author: Turban et al.), Referee for Chinese Version, 28/7/2008.

Updated :2019/03/11